Credit and collection insights.
Practical guidance on commercial credit, collections, risk, and getting paid, written by the C2C team for credit and AR professionals.
How To Hire the Right Person
It's tempting to hire quickly to fill a position, especially when you're feeling desperate. But a bad hire costs far more than an open seat. Here's how to slow down and hire the credit and collection people who actually move your numbers.
Read articleFinal Demand Letter Templates
For a variety of reasons, some accounts just don't respond to the usual 90 days of letters, emails, or calls. Here's when the final demand letter matters.
What You Should Know About Reclamation Letters
Dealing with a customer filing for bankruptcy is a burden you never want to face. Reclamation letters can help you recover goods.
Helpful Tips to Improve Your Credit Team
A well-constructed credit team can improve the overall bottom line of your business. Here are practical ways to strengthen yours.
Using Annual Reports to Reduce Customer Risk
A customer's annual financial report is a good way to gauge risk before you extend credit. Here's what to look for.
Evaluating Credit Performance Using Metrics
Gauging your credit team's performance is a good way to improve your overall credit process. Start with these metrics.
Helpful Tips For Collection Letters
The first step to communicating urgency with a delinquent customer is usually a collection letter. Make yours work harder.
How to Handle Adjusting Payment Terms
At some point your company will meet a customer seeking an adjustment to their payment terms. Here's how to respond.
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